Glast Heim LLC

 

Sean:
so how did you hear about us?

Mrs. K:
Umm, actually I got a card in the mail, and we had been thinking about possibly trying to sell the house, because my dad left it to us, and you know the cost of the upkeep, and my husband was getting ready to retire. So I just thought… well I’ll just check it out. Well first I did check on the website, and I did read reviews from Better Business Bureau, and there were a lot of really good reviews. So I called., and Matt came out first and… I mean it’s been a really quick painless process.

Sean:
Good and that’s one thing we want to get over to other people is that we are real when they get a card.

Mrs. K:
Oh yeah its real. Because I’ve had people that’s like, “Oh you better be careful. There’s a lot of scam artists.” And I said Nope. I’ve already checked it out. I’ve been around. I’ve worked at enough banks and stuff like that, that I’ve heard about horror stories.

Sean:
Yes mam. Would you say the communication between the start to finish has been good?

Mrs. K:
Oh it’s been great. You’ve been great. I mean you even tried to find me a property to go to, and yeah everything’s been great.

Sean:
Good would you recommend us to other people?

Mrs. K:
oh yeah.

Sean:
What about in the future if something ever happens again where you need to sell, would you call us up user services again?

Mrs. K:
Oh, yes. Yes I would for sure, yeah.

Sean:
Well, I definitely thank you for trusting us with everything, and we hope everything with your retirement goes well, and anything in the future you need you have my card you can call me anytime.

Mrs. K:
I got your number in my phone, so I’m keeping them.

Sean:
You have my office and my personal. So yes, anything you need just let us know.

Mrs. K:
Yep. I will. Thank you very much Sean. I appreciate it.

Glast Heim LLC

Arianne:
Hi Ms. Jojo, how are you today?

Ms. Jojo:
Hi Arianne, I’m good, how are you?

Arianne:
Good.

I just wanted to ask how you felt the process of selling your house to us went?

Ms. Jojo:
I was actually very very impressed.
I had been receiving the postcards from your company over a period of time, and I put them aside, but I was interested and wasn’t sure, and one day I decided, “Let me go ahead and contact this company and see if it would work for me,” which it most certainly did.

Arianne:
Okay, and throughout the process… I know a lot of the times people think, you know, is it a scam, or what is this little postcard?

Ms. Jojo:
I was actually very very impressed with the whole process.
Everything that was arranged or sorted was fulfilled, right from the first visit to the house to look at it, right up to right now at the closing.

So definitely not a scam and definitely worth looking into.
It suited me to do it this way.

There were no hassles, no worries, and I enjoyed the whole process.

Arianne:
Aww, well thank you very much, Ms. Jojo.
We really appreciated, you know, you trusting us with this, and I know it can be bittersweet but thank you so much.

Ms. Jojo:
Thank you!

Glast Heim LLC

We needed to sell our house rather quickly. Our house has a lot of issues.

The gentleman that came and looked at our home was very gracious. He didn’t make me feel bad about the condition our house was in. And it wasn’t horrible, but it’s got issues, and it wasn’t going to be able to go on the market and sell.

So Glass Homes/[Glast Heim] came in and gave us a good offer and were very helpful all the way through the whole process and this has been quick and painless, and now we’re on our way to Arkansas to another home, and I couldn’t be happier.

Every phone call I made to them, the questions were either answered, or they called back immediately, and it was always somebody I could talk to. Never had a problem. Never had anybody say “Oh, I’ll get back to you.” Nope. The question was either answered, I would be put on hold if need be, and one time I was transferred. And that’s the extent of it. It was a very great experience.

Glast Heim LLC

“Pleasure doing business with you guys. I talked to you several times on the phone, dealt with Nic a couple of times in person, and with Tiffany over the phone several times. And in my opinion, and experience in the professional field, you guys were wonderful. And all customers should be treated as you treat your customers.”

Glast Heim LLC

We were cautions of doing business with someone who would send us a letter and say, “Do business with us, and we’ll give you cash for your house.”

But we talked about it. And once we met Nic and Arianne, and the sunshine of Florida, they just took all of our apprehensions away, handled us graciously, and made us feel quite comfortable, and we’re very pleased that we had an opportunity to do business with them.

Glast Heim LLC

“Quite often investors are willing to pay cash for a home and with the recent tightening of financial restrictions, coupled with the growing number of complaints about low appraisals, having a cash buyer has become even more appealing.”